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Returns and Refund Policy

At Mediseller.com, we prioritize your satisfaction and strive to provide the highest quality healthcare products. From anti-cancer and anti-HIV drugs to COVID medications, we are committed to supporting your health journey. If you are not entirely satisfied with your purchase, we are here to help.

Returns

You may return an item within 30 calendar days from the date you received it. To be eligible for a return, the following conditions must be met:

         --- The item must be unused and in the same condition that you received it.

         --- The item must be in its original packaging.

         --- A receipt or proof of purchase must be provided.

Refunds

Once your returned item is received, we will inspect it and notify you of its status. If your return is approved, we will initiate a refund to your original method of payment. Refunds will be processed within a specified timeframe, depending on your payment provider’s policies.

Please Note:

        --- Refunds will not include shipping costs.

        --- Any deductions for return shipping will be communicated to you prior to processing the refund.

Shipping Costs

        --- Customers are responsible for covering the shipping costs of returning an item.

        --- Shipping costs are non-refundable unless the return is due to an error on our part (e.g., incorrect or defective item).

Non-Returnable Items

Due to the sensitive nature of our products, the following items cannot be returned:

        --- Opened or used pharmaceutical products.

        --- Medications not in their original condition, damaged, or missing parts for reasons not due to our error.

        --- Any item returned more than 30 days after delivery.

Exchanges

Exchanges are only offered for defective or damaged items. If you receive an item that is defective or damaged, please contact us immediately with details and photographic evidence. We will replace the item at no additional cost to you.

Contact Us

For questions regarding returns or refunds, please contact us at:

Our team is here to assist you with any issues related to your purchase. Thank you for choosing Mediseller.com for your healthcare needs.